Security & Trust
Your data security and privacy are our highest priorities. Learn about our comprehensive security measures and compliance standards.
Enterprise-Grade Security
Built with security-first architecture to protect your business data and customer information
End-to-End Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption.
- TLS 1.3 for data in transit
- AES-256 encryption for data at rest
- Zero-knowledge architecture
- Encrypted backups and storage
Secure Infrastructure
Built on enterprise-grade cloud infrastructure with 99.9% uptime guarantees.
- AWS/Azure multi-region deployment
- Auto-scaling and load balancing
- DDoS protection and firewalls
- Continuous security monitoring
Privacy by Design
We collect only necessary data and follow strict privacy principles.
- Minimal data collection policy
- Anonymized analytics only
- User-controlled data sharing
- Regular data audits and cleanup
Access Controls
Multi-layered authentication and authorization systems protect your account.
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- API key management
- Session timeout controls
Compliance & Certifications
We maintain the highest industry standards and undergo regular third-party audits
SOC 2 Type II
CertifiedAudited security controls for availability, confidentiality, and processing integrity
GDPR Compliant
CompliantFull compliance with EU General Data Protection Regulation
ISO 27001
In ProgressInternational standard for information security management systems
PCI DSS
CompliantPayment Card Industry Data Security Standard compliance
Data Protection & Privacy
Comprehensive data protection measures to safeguard your information
Data Collection
- We collect only essential data needed for service functionality
- All data collection is transparent and user-controlled
- Optional analytics with explicit consent
- No selling or sharing of personal data with third parties
Data Storage
- Data stored in secure, encrypted databases
- Geographic data residency options available
- Regular automated backups with encryption
- Data retention policies with automatic cleanup
Data Access
- Access limited to authorized personnel only
- All access is logged and monitored
- Data access follows principle of least privilege
- Regular access reviews and audits
Data Rights
- Right to access your personal data
- Right to correct or update information
- Right to delete your data (Right to be Forgotten)
- Right to data portability and export
Security Practices
Proactive security measures and continuous monitoring to protect against threats
Vulnerability Management
Proactive identification and remediation of security vulnerabilities
Incident Response
24/7 monitoring and rapid response to security incidents
Employee Security
Comprehensive security training and background verification
Trust Center
Access our security documentation, audit reports, and compliance certificates
Security Audits
Regular third-party security audits and assessments
Compliance Reports
SOC 2, PCI DSS, and other compliance documentation
Security Whitepaper
Detailed technical overview of our security architecture
Penetration Test Results
Summary of recent penetration testing outcomes
Report a Security Issue
If you discover a security vulnerability, please report it responsibly. We appreciate security researchers and will work with you to resolve any issues.
Security Email: security@cartagents.ai
Response Time: Within 24 hours for critical issues